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Common Troubleshooting Techniques & Strategies

Common Troubleshooting Techniques & Strategies

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The following article is based on years of experience. It is provided as a free service to our customers and visitors. However, Directron.com is not responsible for any damage as a result of following any of this advice.

Copying the contents for commercial purposes is strictly prohibited without Directron.com's written consent. However, you are welcome to distribute these computer support tips free to your friends and associates as long as it's not for commercial purposes and you acknowledge the source. You are permitted and encouraged to create links to this page from your own web site.

Here are five common-sense techniques and strategies to solve common computer hardware problems.

(1) Trial-and-error

Personal computers are highly modular by design. The most powerful trouble-shooting technique is to isolate the problem to a specific component by trial-and-error. Swap compatible components and see if the system still works. Try different peripherals on different machines and see if the same problem occurs. Make one change at a time.

(2) "It's the cable, s-----."

More than 70% of all computer problems are related to cabling and connections. Ensure all cables are connected firmly. IDE and floppy ribbon cables and power cables can often go loose. Ensure microprocessor, memory modules, and adapters such as video card and sound card are inserted correctly and didn't "pop-up" during transportation.

(3) Don't be frustrated!

Don't be afraid of computer problems. It is often the best opportunity to learn. Trouble-shooting is part of the fun of owning a computer. Imagine the satisfaction you could get by solving a problem yourself.

Of course the fun could ran out quickly once you are frustrated and have spent too much time on the same problem. If you feel frustrated, it's time to leave it for a while and go back with some new ideas or call someone who can help. Rule of thumb: You shouldn't spend more than three hours on the same problem at one time.

(4) Take notes!-

Take notes of what you have done and all the error messages. You may need to use them later. For instance, when you see an unusual blue screen with an error message, copy the entire message onto a piece of paper. In many situations, that message may point to the right direction in getting the problem solved quickly.

(5) Take a look?

It's OK to open a computer case and take a look inside. There is only 5V and 12V DC voltage supplied to the components outside the power supply. Those who have never seen the inside of a computer are often amazed by how simple it looks. Of course, still always power down and unplug the power cord first.

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Magic Keys Of Keyboard

  • Ctrl+A ...................... Select All Text
  • Ctrl+B........................Text Bold
  • Ctrl+C........................Copy Text
  • Ctrl+D.......................Delete Text Images etc
  • Ctrl+E.......................Tab In Text Editing
  • Ctrl+F.......................Find Text
  • Ctrl+I........................Italic Text
  • Ctrl+K.......................Make Hyper Link
  • Ctrl+Z.......................Any Step Back
  • Ctrl+Y.......................Any Step Back
  • Ctrl+V.......................Paste Text & Any Others
  • Ctrl+O......................Open Any File
  • Ctrl+P.......................Open Printer
  • Ctrl+S.......................Save Files
  • Alt+Tab....................Change Open Pages
  • Alt+F4......................Close Program
  • Win+R Apply to open Run dialog box
  • Win+M Apply to minimize all opened windows
  • Win+Shift+M Apply to maximize all opened windows
  • Win+L Press keys to lock keyboard in windows XP
  • Win+E Press keys to open My Computer
  • Win+F Apply to open search options
  • Win+U Apply keys to open Utility Manager
  • Win+D To view desktop/minimize all windows
  • Win+Tab Move through taskbar programs
  • Win+F+Ctrl Apply to open search for computers
  • Alt+Tab Move through opened windows programs
  • Alt+F4 Press keys to close active windows program
  • Alt+Enter Apply to open properties of selected item
  • Alt+ SPACEBAR Open the system menu of active window
  • Alt+ SPACEBAR +N Press keys to minimize the active program
  • Alt+ SPACEBAR +R Press keys to restore the active program
  • Alt+ SPACEBAR+C Press keys to close the active program
  • Alt+ SPACEBAR+X Press keys to maximize the active program
  • Alt+ SPACEBAR+M Press keys to move the active program
  • Ctrl+Alt+Delete Apply to open windows task manager
  • Ctrl+Shift+Esc Apply to open windows task manager
  • Ctrl+Esc Press keys to open start menu
  • Shift Shift key to prevent CD from automatically playing
  • Shift+Delete To delete items permanently





More keys coming soon............

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